Study structure: CAS Change Management (completed 2021) | CAS Business Transformation Management (completed 2021) | CAS Next Generation Leadership (completed 2022).
My educational focus: Transformation processes and leadership excellence in the ancillary construction industry.
Vocational training as a company mentor with a federal diploma Specialist certificate.
Educational focus: Mentoring managers in change processes.
Language courses in Bordeaux F, August to October 2019 07 weeks language school, mornings. NEW DEAL INSTITUTE de Fançais. 12 weeks of private lessons, in the afternoon. Madame Patricia QUIEN GAVANON, professeure de Français Langue Etrangère
Language lessons via Skype, November 2019 until now 1X weeks, 3 to 4 double lessons per week, Madame Patricia QUIEN GAVANON
Communicate and coach more effectively. | Coach: Marc. Galal Using the NLP technique to master the programming language of subjective experience. To dissolve harmful habits / beliefs and replace them with new, helpful strategies.
– Sharpen sensory perception and release resources with NLP techniques / coaching.
– Recognize the world of the person you are talking to in order to gain deeper understanding and be understood.
– Using hypnotic language patterns according to the Milton model to harness potential.
– Using reframing to illuminate a behavior or situation from different perspectives.
Build leadership and coaching skills. | Coach: Marc M. Galal
– Learn power techniques for self-motivation.
– Increase motivational skills to activate sales resources in a more targeted way.
– Strategies and methods to become even more successful with self-reflection.
– Analyze and evaluate sales conversations perfectly.
– to dissolve acquisition blockades.
Promote the sales team in a targeted manner and bring about positive developments:
– Use coaching, target agreement and target achievement discussions to optimize performance.
– Use perfect mentoring for the high potentials in the sales team.
– Know-how for recruiting sales staff. Recognizing potential in sales recruiting.
– Avoid mistakes in the induction program, instead promote sales potential.
nls® 1 – The power of persuasion. | Coach: Marc. M. Galal
Basics of self-coaching, practical sales and buying psychology. Exercises, role plays and video training on all sales topics crucial to success:- Systematic needs and motive analysis.
– Recognize customers’ non-verbal messages and personality patterns and respond to them in the best possible way.
– Gain the trust of customers quickly. Generate curiosity and a desire to buy.
– Staging attractive presentations, strategically refuting objections.
nls® 2 – The art of sales rhetoric | Insider strategies of sales psychology.
– Flexible and skillful, asking systematic questions.
– Inspire and convince customers with metaphors and stories.
– Refute objections before customers formulate them.
– Quick-witted argumentation, immediately finding suitable answers, positively changing customers’ emotions.
nls® 3 – The secrets of sales hypnosis.
– Deepen trust with customers non-verbally.
– Take customers’ feelings into account in all sales phases.
– Increase flexibility and eloquence.
– Strategic and convincing argumentation techniques.
My educational focus: Mentoring managers in change processes
Thematic work: “Accompanying change processes with company mentoring.”
Lessons, case studies and federal diploma. Degree in these subjects: marketing concept, sales, sales promotion, advertising, accounting, market research, distribution.
Lessons, case studies, exams on various management topics.
Language of instruction English | City Univercity in Zurich – Behavioral Decision Making
– Human resource development
– Managing Organizations- Accounting for Managers
Lessons and examinations in various commercial subjects.H.B.S Handels- und Bürofachschule Rapperswil Accounting, commercial arithmetic, law, economics, correspondence, typing.
Recruit school, non-commissioned officer school and officer school. | Rescue troops
Two years as commander of a rescue company i.V. | Lieutenant (ret.)
Apprenticeship as a carpenter and cabinetmaker. | Alois Zehner, furniture manufacture and joinery
